Profound Information Pty Ltd (Profound Information) is committed to ensuring the privacy of our customers, contacts, contractors and any site visitors. When you complete the Contact Us page we require you to provide information necessary in order for us to process your request and respond appropriately.
When you contact us, we do not use your information for any purposes other than to handle your request. We do not share your information with any other parties unless there is a legal requirement to do so.
Personal Data We Collect and Why We Collect It
Profound Information collects personal information about you (“Personal Data”) Your Personal Data is collected when you fill in a contact form on our website. This information includes your name, email address and the subject of your message.
We use forms on our website which you can choose to use to communicate with us. The information we collect from these forms is gathered to help us answer your query properly. We do not store your ip address through these forms. An explanation of what information is collected from you and what we use it for is given on each form. You are asked to read this information and indicate your consent by ticking a box. No form can be submitted unless you have ticked the box prior to submitting it.
Cookies and Log Data
We also collect log data associated with your visit to our website. This log data includes your Internet Protocol (IP) Address, browser type and some browser settings, the data and time of your request, how you used the website, and cookie data. Cookies are small text files that are stored on your computer and provide information about your engagement as a user of our website. We also may collect information about the device you are using, including the manufacturer of the device as well as the operating system used.
Embedded Content From Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How we use the information
We use the information we collect to service your request, typically to contact you using the information you have provided expressly for this purpose. We may use data about the way you have interacted with the system in an anonymous and aggregated way to identify areas where improvements could be made to the user experience.
We do not share your data with other parties, unless you explicitly request us to do so. However, when subject to a legal obligation or legal request by a government authority, agency, law enforcement body or regulatory authority, we may be required to share your data with these organisations.
Profound Information takes appropriate physical, administrative and technical measures to protect Personal Data that are consistent with applicable privacy and data security laws and regulations.
Profound Information only retains data for the purpose of servicing your request.
You have a right to request any information held by Profound Information about you. You have a right to have Profound Information destroy or return any information held about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.